Current Record
Date Received:
09/12/0
6
Status:
Open
Days Open:
1
Source:
E#102 - Anderson, Tom
Priority:
Low
Abstract:
Wrong / Late Order
Description:
Customer complaint regarding order #43547864. The customer stated that the wrong box of printer cartridges had been delivered with their order. They also reported that the shipment was received 1 day after the promised delivery date
Response:
Email me
Schedule a meeting
Email field consultant
Add note to record
Outstanding Records
Date Rcvd
Source
New
Abstract
Status
9/12/06
E#102
Late Order
Open
9/08/06
Email
Customer change of address
Escalate
9/05/06
Call Center
Service call
Closed
9/01/06
Call Center
No installation software
Closed
8/29/06
Email
Follow up request
Closed
8/24/06
Call Center
Employee verification
Closed
8/18/06
E#057
Service call
Escalate
Current Record
Email field consultant
